Sales Policy

Effective Date: January 3, 2025

Welcome to buyluis.com, your trusted source for premium fishing gear. This Sales Policy outlines the terms and conditions governing purchases made on our website. By completing a purchase, you agree to comply with this policy.

Pricing

All prices displayed on buyluis.com are in USD and inclusive of applicable taxes, unless stated otherwise. We strive to ensure accuracy in pricing, but in the rare case of an error, we reserve the right to correct it before processing your order.

Order Placement

  1. Order Confirmation: Upon placing an order, you will receive an email confirmation containing your order details and a summary of your purchase.
  2. Order Modifications: Once an order is confirmed, modifications may not be possible. Please double-check your order before finalizing it.

Shipping and Delivery

We offer reliable shipping options to ensure your fishing gear reaches you safely and on time. Delivery times and costs vary based on your location and shipping method selected at checkout. For detailed shipping information, please refer to our Shipping Policy.

Order Cancellation

Orders may be canceled within 24 hours of placement if they have not yet been shipped. To request a cancellation, contact our support team at info@buyluis.com or (423) 837-5631. If the order has already shipped, please refer to our Return Policy for guidance on returns.

Returns and Refunds

If you are not completely satisfied with your purchase, we offer a 30-day return policy. Items must be unused, in original packaging, and accompanied by proof of purchase. Refunds will be processed to your original payment method within 5-10 business days. For more details, visit our Return Policy.

Warranty

Many of our products come with manufacturer warranties. Please refer to the product description or contact our team for warranty details specific to your purchase.

Customer Support

Our team is dedicated to providing exceptional service. For any sales-related inquiries or assistance, please contact us:

Policy Updates

We reserve the right to update this Sales Policy as needed. Any changes will be communicated on our website with an updated effective date.

Thank you for choosing buyluis.com. We appreciate your business and look forward to serving your fishing gear needs!